Star Wars - Melted Darth Vader Helmet 3D model

This file will load for me at all using the Creality Slicer that I prefer but after processing and the status bar is filled it just disappears and the button to slice is not highlighted and can not be used. In Cura it will load but even though my machine settings are set at the correct size for my bed (300x300x340) it won't let me print at anything near that size. Instead the only way to get it to slice is to Scale it down to 60%, way smaller than I want and what my bed can accommodate. I asked for a refund and received nothing. All support was not helpful and did not address all of my concerns. Seller did indicate he would be willing to refund my money but claims cgtrader does not provide them a way to do that. I have a hard time believing that. Apparently once this seller gets your money you are on your own and service after the sale does not exist. Very disappointed. I would suggest caution before buying this model or anything from this seller. Even cgtrader themselves did not seem to care or understand the entirety of the problem as they only addressed part of my trouble and ignored the rest. So maybe you should just avoid the site altogether as I will. Hope my little $56 was worth it. Complete waste of money unless I want a miniture melted Vader helmet...and I don't